Tag Archives: TQM
Quality Function Deployment (QFD)/House of Quality
Background Dr Yoji Akao of Japan developed quality function deployment (QFD) in 1966. House of quality is a subset of QFD. House of quality (a subset of QFD) was adopted by Mitsubishi’s Kobe Shipyards in 1972 for design of an … Continue reading
Posted in General Management, Innovation Management, Japanese Management System, Leadership, Marketing Management, Product Development, Quality Management, Research and Development, Strategy Management
Tagged Benchmarking, Customer Orientation, House of Quality, Product Design, Product Development, QFD, Quality, Quality Function Deployment, R&D, Research and Development, TQM
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Quality Gurus
Original Quality Gurus 1. Deming Stresses worker pride and satisfaction rather than the establishment of quantifiable goals and process improvement. Deming’s profound knowledge system consists of four interrelated parts: Appreciation for a system Understanding of variations Theory of knowledge Psychology … Continue reading
Posted in Change Management, General Management, Human Resource Management, Japanese Management System, Operations Management, Quality Management
Tagged Deming, Feigenbaum, Ishikawa, Ishikawa Diagram, JIT, Juran, Philip Crosby, Quality, Quality Circles, Quality Gurus, Shigeo Shingo, Taguchi, TQM, TQM Gurus
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Total Productive Maintenance (TPM)
Journey of Maintenance Management Total operations orientation: Attend to machines mainly when they breakdown (Breakdown maintenance=BM) Cost optimization: Preventive maintenance (PM) in addition to breakdown maintenance optimally balanced to give cost minimization (Profitable preventive maintenance PPM=BM+PM) System Orientation: Improve maintainability … Continue reading
