Soft Skills/Competencies: Result Orientation

(Refer our High Quality Management Encyclopedia “Management Universe” at:

From this post onwards, for quite some time to come, you will see here a detailed treatment of some of the major soft skills/competencies. This will help you to understand these soft skills/competencies in quite clear ways so that you can actually implement these competencies for your overall success.

Explanation of Competency "Result Orientation"

  • Always keeps the focus on achieving results as per the goals set.
  • Therefore, keeps the focus on the tasks and activities that are related to achieving the results.
  • Defines all the related tasks and activities in terms of the results to be achieved.
  • Then puts the required efforts and time needed to accomplish those tasks and activities.
  • While focusing on the results, also maintains the required process orientation for quality results. Even contributes in improving the processes.
  • Improves effectiveness and efficiency of working in order to achieve better productivity of all the resources including time.
  • Accepts the accountability for achieving the results.
  • Overcomes the resistance and obstacles, if any, in meeting the desired goals.
  • Makes sure to maintain team work and team building particularly on the work involving interdependencies.
  • Does frequent reviews and keeps a track of the actual achievements against the plans. Initiates the corrective actions necessary to bring the tasks and activities on track to remove the backlogs.
  • If necessary, works with interest even on uninteresting tasks for project completion.
  • Rewards self and others for putting in efforts towards result achievement.
  • Tries to achieve better benchmarks in result achievements continually so that stretch targets can be set in subsequent projects.

Pitfalls to be Avoided

  • Compromising on quality.
  • Disrupting team work and team building particularly in the work involving interdependencies.
  • Short circuiting the processes and compromising on quality and other standards.
  • Overshooting the budgeted costs.
  • Eyeing short term results at the cost of long term implications.
  • Not sharing success with others who also contributed in achieving the results.

Read the "Management Case Studies" from Shyam Bhatawdekar’s book "Sensitive Stories of Corporate World" at: or

Also read “Management Games, Exercises, Energizers and Icebreakers” at


About Shyam Bhatawdekar

35 years’ industrial/business experience as a top executive & 35 years’ parallel academic/consultancy experience in general management, behavioral sciences & technology. Areas: general management, production, human resources, industrial engineering, systems, MIS, computers, corporate planning, audit, sales/marketing. Penchant for information technology & behavioral sciences; integrated with conventional technology makes him unique thought leader. Conversant with academic theories & realities of business, fuses the two into practical approaches. Was associated with Tata Motors, Hindustan Motors, Hindustan Aeronautics & ThyssenKrupp; held top positions as highflier executive. Presently Chairman & Managing Director, Prodcons Group associating with 250 organizations; providing management & I T consultations & conducting seminars/workshops. Been a faculty for IIM’s, TMTC, Railway & HAL Staff Colleges, Symbiosis. Speaker with 35000 hours’ experience benefitting more than 100,000 people. Published 35 articles in Economic Times, Indian Management & Computers Today. Authored 27 books. Invited as key speaker in seminars by AIMA, HRD Network, NIPM, QCFI, CSI, NPC. Widely traveled. Education: Engineering & Management.
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