Monthly Archives: December 2009

Transaction Analysis (TA)

Major Areas of Transaction Analysis (TA) Ego states Transactions Life Positions Games Psychological Strokes (Since this topic is not included in detail on this page, you will have to refer to Positive Strokeshttp://positive-strokes.blogspot.com/) Ego States Within each individual lie three … Continue reading

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Posted in Communication and Negotiation, Personal Effectiveness, Transaction Analysis | Tagged , , , , , , , , , , | 2 Comments

Six Sigma

What is Sigma? Sigma is a Greek letter. It is a measure of variance (variation) or spread of data about the mean or average of a process. Sigma statistically measures capability of a process. Sigma indicates how often defects are … Continue reading

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Posted in Operations Management, Quality Management | Tagged , , , , , , , , , , , , | 3 Comments

Change Management

Only Thing That is Constant is “Change” Changes take place in: Economy Markets Customers Competition Technology Product life cycle Product design, diversity and complexity Capital intensiveness Supply chain Channels of distribution Quality requirements etc. Managing Change: Definitions Proactive and anticipative … Continue reading

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Posted in Change Management, Strategy Management | Tagged , , , , , , | Leave a comment